Frequently Asked Questions
What is RomeoPlus?
Romeoplus is a web platform where prospective hosts can turn their empty places into a romantic dining space and rent it to couples to save time and enjoy a private and personalized experience, locally.
Occasions happen every day. Our mission is to turn public and private places to unique spaces with a nod to maintaining an eco-friendly environment for those celebrating. We want to encourage hosts and property owners to re-define their spaces so that they can offer unique and romantic experiences to their respective communities, while earning extra income.
Do we verify our host?
We ask for host to agree to our terms and meet their local tax regulations and meet property and health safety standards. In doing so, we are ensuring that host are enthusiastic host who will offer great service to their guest. Many of our hosts are existing hotels, resort, restaurants, theme parks, and property owners.
How to Book a Reservation or Venue on Romeoplus?
Click on a listing you wish to make a reservation and complete the form field by inserting the number of guests you like to attend the venue, select the date and time, and click Register & Reserve. Once you are completed, you’ll receive a confirmation of your reservation detail. Note, the host will have 24 hours to Approve or Decline your request.
How to Become a Host
Sign up and click “Become a Host” and it will instruct you to add your information to be published on Romeoplus marketplace.
How to Respond to Guest Reservations
- As a host, you have a 24 hour period to respond when a “reservation is requested.”
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Non-approved reservation
- The guest is inquiring about a reservation for your listing and hasn’t paid for it yet.
- You have to “Approve” or “Decline” the reservation
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Booked reservation:
- The guest has already paid to secure the reservation
- Only requires your approval to Approved or Declined
Payment
Customer can pay online using your credit card and debit card. We use Stripe and Paypal as our secure transaction provider and your information is always protected.
Fee
- Romeoplus charge hosts who offer experiences and immersions a 20% reservation service fee. The amount of the service fee is calculated from the total price that hosts set and get for their experience, food, or immersion.
- For custom pricing or software pricing, please email us at info@romeoplus.com
Refund Policy
Our goal is to ensure the best experience for host and guest, so we adopted three ways to cancel or refund your reservation in case your plan changes. In doing so, we feel we are offering the best resolution to meet all of our host and guest needs.
- Flexible: full refund 1 day prior to arrival, except fees
- Moderate: full refund 5 days to arrival, except fees
- Strict: 50% refund up until 1 week prior to arrival, except fees
Where do you currently operate?
Our major locations are in the Fresno, California and Bay Area metros. Are you looking to Host? We are actively looking for innovative host and will assist them with the application and enrollment process. It is free to get started.
How it Works
Romeoplus is your online destination to booking the perfect romantic evening out, whether you’re celebrating a special occasion or looking for something new to try in your local community. This includes a unique dinner experience in a local ambiance.